AI Agents
AI Agent Development Company for Custom Business Agents
An AI agent is software that uses an AI model, plus access to your tools and information, to complete a defined job on its own, such as answering customer questions or updating records. Teddycubed is an AI agent development company based in Chennai. We build custom AI agents that handle one clear task well and ask a person when they are unsure.
Free · No obligation · Based in Chennai, working with businesses remotely
Sound familiar?
The problems we hear most
- Chatbots keep giving useless answers
- You tried a chatbot and it either repeated a script or made things up. Customers got frustrated, and your team ended up cleaning the mess.
- Your team answers the same questions all day
- Prices, timings, availability, order status. Each answer is simple, but together they eat hours that should go to real customers and real work.
- Information is scattered across tools
- The answer exists somewhere, in a document, a sheet, a CRM note or someone’s head. Finding it takes longer than the customer is willing to wait.
- You do not know what AI can safely do
- Browsing AI agents examples online does not tell you what fits your business. You want something that works on a real task in your business, with clear limits, not a demo that falls apart.
What we build
What our ai agents work includes
A customer-facing AI agent
One of our AI agents for customer service answers questions from your own approved information, collects details, and passes the conversation to your team when it should.
An internal operations agent
An AI agent for business operations that helps your team look things up, prepare summaries, draft messages or update records, so staff spend less time on admin.
Connections to your tools
Your agent can work with WhatsApp, email, Google Sheets, your CRM, calendars and other tools you already use, so it acts on real information instead of guessing.
Clear rules and guardrails
We define what the agent may do alone, what needs your approval, and what it must never touch. Sensitive actions stay with a person.
Testing on real scenarios
Before launch we test the agent against real questions from your customers, including awkward ones, and tune its answers until you are comfortable.
Monitoring and improvement
We review how the agent behaves after launch, fix wrong answers, and add new knowledge as your business changes.
Examples
What this could look like for you
- A clinic can have an agent answer questions about doctors, timings and services, then pass booking requests to the front desk with the details filled in.
- A real estate firm can use an agent to qualify new enquiries by budget, location and timeline before a salesperson picks up the call.
- A restaurant can use an agent to answer menu, timing and booking questions on WhatsApp and flag large orders for the owner.
- A D2C store can run an agent that checks order status, explains return rules and escalates damaged-item complaints to a person.
- A coaching institute can use an agent to answer course and fee questions from its own brochure and book counselling calls.
- A service business can use an internal agent that turns a customer’s message into a draft quote for the owner to approve.
Illustrative examples — every system is designed around your business.
How it works
From first call to a working system
- 01
Free AI consultation
You message us on WhatsApp and we discuss the task you want an agent to take on, who it will talk to and what it must never do.
- 02
Define the job and the knowledge
We agree on one clear job, gather the information the agent should rely on, and decide when it should hand over to a person.
- 03
Build and test
We build the agent, connect it to the tools it needs, and test it with real questions until the answers are reliable enough to go live.
- 04
Launch and improve
We launch with close monitoring, review the conversations with you, and keep refining so the agent gets more useful over time.
Who this is for
This is for business owners and operations heads who want a practical AI agent for business automation, not a science project. It suits small and growing companies in Chennai, India and abroad that answer many repeat questions, juggle several tools, or want staff freed from routine admin without losing control of quality.
Questions
AI Agents: frequently asked questions
What is an AI agent?
- An AI agent is a software system that uses an AI model, along with access to tools and information, to carry out a specific task with some independence. For example, it can answer a customer’s question from your approved documents, look up an order, or update a record, and then pass the case to a person when it is unsure.
What is the difference between AI agents and agentic AI?
- An AI agent is a specific system built to do a defined job, such as handling customer questions. Agentic AI is the wider approach in which AI plans and takes actions toward a goal with some autonomy, often across several steps or several agents. In practice, an agent is one way of building agentic AI. For most small businesses, we recommend starting with one narrow agent.
How are custom AI agents different from a normal chatbot?
- A basic chatbot follows fixed scripts or gives general answers. A custom AI agent is built around your business: it uses your own approved information, connects to your tools, follows your rules, and can take actions like logging a lead or booking a slot. It also knows when to stop and hand over to your team.
Can an AI agent talk to my customers on WhatsApp?
- Yes, an agent can be set up to answer customers on WhatsApp through the WhatsApp Business API, using only the information you approve. We design clear handover rules so your team takes over whenever the customer asks for a person or the question is outside the agent’s limits.
How do I get started with an AI agent?
- Book the free AI consultation on WhatsApp. Tell us the task you want to hand over, and we will suggest what an agent could realistically do and where a person should stay involved. Pricing depends on scope and is explained after that conversation, with no pressure to proceed.
Book a free AI consultation
Tell us what’s slowing your business down. We’ll tell you honestly what to automate, build or leave alone.